-
How It Works
-
Our cleaning process
-
Billing & Payments
-
Cancellation & Refund
-
Shipping and Returns
-
Purchase Related
-
Contact Support
Knowledge Base
Top Articles
- What is the Borrow program from The Ensemble?
- Can I borrow multiple items?
- How does it work?
- How long can I borrow an item for?
- How much does shipping cost?
- Where do you ship?
- What are your cleaning standards?
- How am I billed?
- What is your return policy?
- How do I return notify my borrowed item?
- I mistakenly return notified my item. How can I undo it?
- How long will it take for my borrow item to get to me?
- What do I do if my borrowed item is late or missing?
- Can I purchase an item during my Borrow period?
- I want to purchase during my daily usage period. How do I purchase it?