Please remove all brand hang tags on the garment prior to wearing it (including any that say do not remove). Please do not remove the garment label hidden on the inside seam of the item.
Articles in this section
- How do I return notify my borrowed item?
- I mistakenly return notified my item. How can I undo it?
- One of the hang tags attached to the outside of the garment says I can’t return it if removed. What should I do?
- How do I return my borrowed item?
- If I lose the prepaid return label can I get a new one?
- I returned an item long ago. However, it is still showing up in my At-Home section. What should I do?
- Can I return an item to a store?
- What happens if I don’t return my borrowed item after the borrow period?
- I have returned a personal item by mistake. How do I get the item back?
- Why do I need to provide feedback on the borrowed item?