The Ensemble
Shipping and Returns
Return Process

How do I return?

For all apparel and footwear returns, please use the return bag provided and drop it off in your mailbox or any nearest location. To return jewelry, please use the included return bag and drop it off at the UPS facility that is closest to you.

You can locate the nearest return location using the link below:

https://www.ups.com/dropoff?loc=en_US

Articles in this section

What is your return policy?
How do I return notify my borrowed item?
I mistakenly return notified my item. How can I undo it?
How do I return?
One of the hang tags attached to the outside of the garment says I can’t return it if removed. What should I do?
If I lose the prepaid return label can I get a new one?
I returned an item long ago. However, it is still showing up in "My Borrowed" Items section. What should I do?
Can I return an item to a store?
What happens if I don’t return my borrowed item after the Borrow period?
I have returned a personal item by mistake. How do I get the item back?

Articles in this section

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