Once you place your borrow order we are unable to cancel it. You can choose to purchase the borrowed item at a discount once you receive it, or you can purchase a brand new item directly from the brand’s website.
Articles in this section
- Can I borrow multiple items?
- Can I schedule a future date for borrowing?
- Why do I need to sign up or create a borrow account?
- I placed a borrow order but I changed my mind, can I cancel my order or select a different style?
- Why are some items available to borrow and others not?
- Does The Ensemble borrow program offer a referral program?
- What is the daily usage fee?
- I have changed my mind and want to purchase the item instead of borrowing it.
- Can I change my shipping address after placing the borrow order?
- Do you have a waitlist for styles?