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Frequently Asked Questions
  1. The Ensemble
  2. Purchase Related
  3. Purchase Related

Why does the user price to purchase my borrowed item change?

The user price is the discounted price we are offering to you.  The user price is dynamic and is dependent on several factors, including but not limited to original price, rental history of item, popularity, etc.

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Articles in this section

  • Can I purchase an item during my Borrow period?
  • I want to purchase during my daily usage period. How do I purchase it?
  • What is the retail price?
  • What is the daily usage discount towards my user price?
  • I received a notice saying I can keep the item for $0. What does that mean?
  • I sent back an item that I love. Can I buy it?
  • Can I use a different credit card than the one attached to my account to purchase an item?
  • I clicked Return Item but would like to purchase that piece. What should I do?
  • Do you price match borrowed items to the current retail price?
  • Can I purchase a borrowed item in a different size than the one I borrowed?
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