Please contact us by email at support@theensemble.me and we will respond between the hours of Monday—Friday, 9 AM–5 PM (ET). You can also call us at 1-877-378-7381. Our regular phone support hours are Monday–Friday, 9 AM– 5 PM (ET).
Articles in this section
- Can I purchase an item during my Borrow period?
- I want to purchase during my daily usage period. How do I purchase it?
- What is the retail price?
- What is the daily usage discount towards my user price?
- I received a notice saying I can keep the item for $0. What does that mean?
- I sent back an item that I love. Can I buy it?
- Can I use a different credit card than the one attached to my account to purchase an item?
- I clicked Return Item but would like to purchase that piece. What should I do?
- Do you price match borrowed items to the current retail price?
- Can I purchase a borrowed item in a different size than the one I borrowed?