Logo
Return to theensemble.me
Email us Call us Sign in
Frequently Asked Questions
  1. The Ensemble
  2. Shipping and Returns
  3. Shipment Related

I have received the incorrect item or size. How do I get the correct item?

Please email us at support@theensemble.me and we will respond as soon as possible. You can also call us at 1-877-378-7381 Monday–Friday from 9 AM–5 PM (ET).

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

  • How long will it take for my borrow item to get to me?
  • What do I do if my borrowed item is late or missing?
  • Do you ship internationally?
  • Do you ship to military or diplomatic locations?
  • Is there a way to track my borrowed item’s shipment?
  • I have received the incorrect item or size. How do I get the correct item?
  • My shipment is still in transit and there is no update on the USPS website. What should I do?
Return to theensemble.me

Try Quick Answers before contacting Customer Service

SUPPORT

Email: support@theensemble.me

Talk to us: Mon – Fri 9am – 5pm ET

(1-877-378-7381)