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Frequently Asked Questions
  1. The Ensemble
  2. How It Works
  3. How It Works

What if I accidentally stain or damage an item?

Clothing gets snagged and shoes get scuffed. It's completely expected, and you will not be held accountable for normal wear and tear that occurs.
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Articles in this section

  • What is the Borrow program from The Ensemble?
  • Can I borrow multiple items?
  • How does it work?
  • How long can I borrow an item for?
  • How much does shipping cost?
  • Where do you ship?
  • Can I schedule a future date for borrowing?
  • Why do I need to sign up or create a Borrow account?
  • How much does it cost to borrow?
  • I placed a Borrow order but I changed my mind, can I cancel my order or select a different style?
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