If the borrowed item you received is damaged, please contact us by email at support@theensemble.me and we will respond as soon as possible. You can also call us at 1-877-378-7381, our regular phone support hours are Monday–Friday, 9 AM–5 PM (ET).
Articles in this section
- What is the Borrow program from The Ensemble?
- Can I borrow multiple items?
- How does it work?
- How long can I borrow an item for?
- How much does shipping cost?
- Where do you ship?
- Can I schedule a future date for borrowing?
- Why do I need to sign up or create a Borrow account?
- How much does it cost to borrow?
- I placed a Borrow order but I changed my mind, can I cancel my order or select a different style?