If the borrowed item you received is damaged, please contact us by email at firstname.lastname@example.org and we will respond as soon as possible. You can also call us at 1-877-378-7381, our regular phone support hours are Monday–Friday, 9 AM–5 PM (ET).
Articles in this section
- What is the borrow program from The Ensemble?
- How does it work?
- How long can I borrow an item for?
- How much does shipping cost?
- Where do you ship?
- How much does it cost to borrow?
- How will I know when my borrow period is ending?
- What if the item I borrowed is damaged?
- What if my borrowed item does not fit me?
- What if I accidentally stain or damage an item?