Cleanliness is of the utmost importance to us.
We have an extensive cleaning process and standards that must be met before an item goes out to another customer. Every item is professionally cleaned and goes through three rounds of inspections before it is hand-packed and shipped to you. Our best-in-class cleaning process ensures that items reach you in great condition.
Cleaning for clothing items includes wet cleaning and dry cleaning in our state-of-the-art laundry facility and all clothing items are processed through a high-heat steam tunnel which reaches a minimum of 240°F (this exceeds the Center for Disease Control (CDC) guidelines of 167°F as the stated temperature sufficient to kill flu viruses)