Shipping and Returns
Shipment Related
- How long will it take for my borrow item to get to me?
- What do I do if my borrowed item is late or missing?
- Do you ship internationally?
- Do you ship to military or diplomatic locations?
- Is there a way to track my borrowed item’s shipment?
- I have received the incorrect item or size. How do I get the correct item?
Return Process
- How do I return notify my borrowed item?
- I mistakenly return notified my item. How can I undo it?
- One of the hang tags attached to the outside of the garment says I can’t return it if removed. What should I do?
- How do I return my borrowed item?
- If I lose the prepaid return label can I get a new one?
- I returned an item long ago. However, it is still showing up in my At-Home section. What should I do?