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Frequently Asked Questions
  1. The Ensemble
  2. Getting Started
  3. Getting Started

Getting Started

  • What is the borrow program from The Ensemble?
  • How does it work?
  • How long can I borrow an item for?
  • How much does shipping cost?
  • Where do you ship?
  • How much does it cost to borrow?
  • How will I know when my borrow period is ending?
  • What if the item I borrowed is damaged?
  • What if my borrowed item does not fit me?
  • What if I accidentally stain or damage an item?
  • Do you offer shoes and accessories as part of the borrow program?
  • Do you offer expedited shipping?
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SUPPORT

Email: support@theensemble.me

Talk to us: Mon – Fri 9am – 5pm ET

(1-877-378-7381)