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Frequently Asked Questions
  1. The Ensemble
  2. Learn about the Borrow Program
  3. Learn about the Borrow Program

Learn about the Borrow Program

  • Can I borrow multiple items?
  • Can I schedule a future date for borrowing?
  • Why do I need to sign up or create a borrow account?
  • I placed a borrow order but I changed my mind, can I cancel my order or select a different style?
  • Why are some items available to borrow and others not?
  • Does The Ensemble borrow program offer a referral program?
  • What is the daily usage fee?
  • I have changed my mind and want to purchase the item instead of borrowing it.
  • Can I change my shipping address after placing the borrow order?
  • Do you have a waitlist for styles?
  • How long do I get to keep the item?
  • When I returned to the site to confirm my borrow order, the item that I had previously selected was no longer saved for me. Why is that?
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SUPPORT

Email: support@theensemble.me

Talk to us: Mon – Fri 9am – 5pm ET

(1-877-378-7381)